People Operations Coordinator

About the role

HarZa is a remote‑first company scaling e‑commerce brands in health and wellness. The People Operations Coordinator will take ownership of recruiting coordination, onboarding, employee records, engagement programs and routine HR processes, freeing the Head of People & Compliance to focus on strategy.

Key responsibilities

• Design, launch and maintain engagement programs such as book clubs, wellness challenges and recognition initiatives, tracking participation and prize fulfillment.
• Manage end‑to‑end onboarding: collect new‑hire information, provision accounts, schedule onboarding calls and ensure managers and trainers are prepared.
• Coordinate recruiting workflow so every applicant receives a response within 48 hours, schedule interviews and onboarding calls, and handle offers and contractor agreements.
• Run the monthly 1:1 check‑in cycle, assign tasks, send reminders and achieve 100 % completion by deadline.
• Maintain Workable as the single source of truth for all employee data, updating joins, leavers, titles and manager changes within two business days.
• Provide first‑line employee‑relations support, document routine queries and escalate complex issues promptly.
• Assist with All‑Hands presentations, SaaS invoice routing, employment verifications and LinkedIn/employer‑brand content.

Required profile

• 2–4 years of experience in People Operations, HR coordination, recruiting coordination or employee experience, owning end‑to‑end processes.
• Startup or scale‑up background (e‑commerce, DTC, SaaS, tech or HR‑tech) with a fast‑paced, manual‑light environment.
• Proven track record of launching people initiatives such as engagement programs, recognition rituals or onboarding improvements.
• Experience supporting a remote, multi‑country team of 50+ employees.
• Proactive, organized, with strong written communication and the ability to follow up politely with senior stakeholders.

Required skills

• ClickUp
• Slack
• Google Workspace
• Workable
• Fluent English (Spanish a plus)

What we offer

• Performance bonuses
• Paid time off, sick leave, maternity and paternity leave