Sales Services Analyst

About the role

Colgate-Palmolive is hiring a Sales Services Analyst in Managua, Nicaragua, as part of its Customer Development team. The role supports and speeds up administrative processes for the sales force, such as credit notes and proof-of-performance paperwork needed to acknowledge customer payments under the Gross to Net policy.

Key responsibilities

• Process credit note requests from sales executives, attaching supporting paperwork according to Gross to Net guidelines so clients can be credited.
• Scan supporting documents to record commercial activity performance agreed with customers.
• Start ticket requests in the planned system with all supporting documents and share their status with sales executives.
• Coordinate with the office helper on printing credit notes and organize stationery for the sales executives.
• Support the checking account process by giving the Country Finance Manager status updates, helping prevent negative impact on Days Outstanding Sales (DOS).
• Help download trade agreements from the Walmart portal and perform other duties as assigned.
• Generate monthly reports and hold monthly trade visits with executives.

Required profile

• At least 1 year of administrative or accounting experience.
• Bachelor's degree in Finance, Accounting, Business Administration, Engineering or a related field.
• Intermediate English.

Required skills

• Excel management.