Settlement Coordinator - Lemon Law (Remote, LATAM)

About the role

Ovation Law Firm represents consumers in automotive lemon law claims against manufacturers nationwide. It is looking for a proactive, organized and detail-oriented Settlement Coordinator to join its remote team and move lemon law cases from demand to funded settlement. The coordinator tracks every settlement, keeps manufacturers and clients on schedule and ensures paperwork, vehicle surrenders and payments close cleanly. Strong English is essential.

Key responsibilities

• Calculate repurchase and cash-and-keep figures, including incidental damages, offsets for use, negative equity and payoff amounts.
• Track every settlement, offer and counter-offer, and flag responses below authorized ranges to the attorney.
• Serve as day-to-day contact with manufacturer representatives and defense counsel on open settlements.
• Follow up on outstanding checks, vehicle surrenders, release drafts and funding timelines, escalating stalled files.
• Coordinate vehicle surrender logistics, including inspection dates, title transfer, lienholder payoff and attorney's fees.
• Explain offers and settlement terms to clients in plain language and obtain signed releases and other documents.
• Review release agreements for accuracy, track checks and fee payments, and confirm lien and loan payoffs.
• Keep case management records current for every settlement milestone.

Required profile

• 2+ years in a law firm, claims or settlement role, preferably consumer or plaintiff-side litigation.
• Experience reading and summarizing financial documents such as purchase contracts, lease agreements and loan payoff statements.
• Strong written communication with clients and opposing counsel; clear, professional English (C1).
• Attention to detail and accuracy.
• Ability to work independently from a home office with stable, high-speed internet and a quiet workspace; availability during U.S. business hours; willingness to use time-tracking software.
• Must live in LATAM; resumes must be in English.

Required skills

• Excel or Google Sheets, including formulas for damages and offset calculations.
• Case management systems such as Filevine or Clio.
• Laptop or desktop with at least 16 GB RAM and an Intel Core i5 or higher.

What we offer

• $8-10 per hour for a full-time 40-hour week, with performance-based bonuses.
• 7 paid days off plus 7 paid holidays.
• Growth opportunities within a fast-growing organization.