Sales Development Representative - IT Consulting

About the role

An IT consulting agency that connects businesses with IT service providers is hiring a Sales Development Representative. You will run outbound prospecting and generate qualified meetings for the Account Executives. The first 30 days are a ramp-up with fewer leads while you complete training; by day 90 you will increase prospecting activity and build confidence in qualifying leads and booking meetings.

Key responsibilities

• Research and reach out to new businesses, re-engage stalled or lost prospects and follow up on stalled pipeline deals with intensive call and email sequences
• Research assigned accounts, find decision-makers and understand account history before contacting them
• Confirm authority, need and timeline before scheduling meetings, then make cold calls and send personalized emails following company guidelines
• Document interactions, update lead status, manage pipelines and move leads into nurture or disqualified stages
• Book qualified appointments for Account Executives and ensure they meet qualification standards

Required profile

• Previous SDR or BDR experience, ideally 3+ years, with B2B outbound prospecting including cold calling and personalized email outreach
• C2 spoken English with clear pronunciation, able to communicate with U.S. and Canadian business contacts
• Strong prospecting and lead qualification skills based on budget, authority, need and timeline
• Attention to detail, calm under pressure, and a reliable internet connection of about 100 Mbps

Required skills

• CRM management and prospecting guidelines
• HubSpot or a similar CRM (preferred)
• Google Workspace, Clay and email/calling tools (listed in the schedule)
• French or Spanish is preferred depending on the target region

What we offer

• Full-time remote opportunity
• Schedule 9am to 5pm EST or PST
• Payment in USD or local currency according to the candidate's preference