Remote Administrator for Healthcare Community Platform

About the role

The Administrator supports Medvale’s day‑to‑day operations, member programs and community experience. This full‑time remote role blends meeting coordination, member support, technology management, project oversight and process improvement.

Key responsibilities

• Coordinate recurring virtual meetings and member programs, handling calendars, invitations, materials and follow‑up.
• Provide day‑to‑day support to members, answering questions, onboarding new members and maintaining accurate information across Slack, Mailchimp and the member website.
• Maintain and troubleshoot Medvale’s collaboration platforms, identify automation opportunities and implement AI‑generated meeting notes.
• Own assigned projects from planning through completion, coordinating timelines, people and deliverables.
• Maintain and improve operating documentation, digital libraries and member‑facing materials.

Required profile

• Strong organizational skills with high attention to detail.
• Excellent written and verbal English communication.
• Ability to work independently, manage multiple priorities and see tasks through to completion.
• Professional judgment when handling confidential information and senior member relationships.

Required skills

• Proficiency with Slack.
• Experience using Mailchimp.
• Comfortable working with spreadsheets to track projects and records.