Legal Assistant - Property Damage Claims (Personal Injury)

About the role

A U.S.-based personal injury law firm, represented by Arvenda, is hiring two remote Legal Assistants to handle property damage claims arising from car accidents. The assistant takes the property damage side of the claim off the client's hands, arranging repairs or total-loss settlements and securing rentals, at no extra cost to the client. The position is full-time, independent contractor through Arvenda, paid $1,100-$1,200 USD per month, with a working diary and clear priority order.

Key responsibilities

• Contact clients and adjusters within 24 hours of assignment and follow up until the claim is resolved
• Coordinate repairs, rentals, tow yard releases and vehicle inspections
• Explain coverage options, deductibles and repair paths in simple terms
• Confirm liability, policy limits and coverage with adjusters and request estimates and total loss evaluations
• Review total loss valuations against NADA values and comparable listings to support a higher offer
• Run 90-day case reviews and advance the diary in 30-day intervals
• Follow up every two weeks on repairable vehicles and stay in daily contact on total losses
• Track rental cutoffs, settlement payments, deductible reimbursements and loss of use
• Pursue GAP coverage, diminished value claims and maintenance contract refunds where applicable
• Daily priority: new cases, vehicles in tow lots, total losses, rentals, repairable vehicles, reimbursements, diminished value

Required profile

• Experience managing property damage claims at a personal injury law firm or in an insurance setting
• Bilingual in English and Spanish, written and spoken, with strong spoken English
• Great people skills and strong follow-up discipline
• Ability to work independently in a fully remote environment
• Nice to have: experience with Florida personal injury cases and negotiating with insurance adjusters

Required skills

• Working knowledge of repairs, total losses, rentals, loss of use, GAP, diminished value and deductible reimbursements
• Ability to manage a high case volume with strict deadlines

Candidates must submit a short 1-minute English video introduction stating who they are, their property damage experience and why they are a good fit; applications without a video will not be reviewed. Apply through LinkedIn or by sending your English CV and video link to the recruiter.