Customer Support Virtual Assistant (Fluent English, Remote)

About the role

Elevate Teams hires high-performing Virtual Assistants to act as the operational backbone of U.S. businesses. This is a fully remote, long-term position with paid training, guaranteed raises and growth opportunities. The work is front-desk style, not a call center, and runs Monday to Friday.

Key responsibilities

• Handle inbound and outbound calls, about 25 to 50 per day, with quick interactions averaging 3 to 5 calls per hour
• Manage administrative and operational tasks, supporting clients and internal teams
• Handle calendars, follow-ups, inboxes and coordination
• Work across CRMs, spreadsheets and multiple platforms
• Keep processes organized and running smoothly

Required profile

• Fluent English (C1/C2) plus Spanish or Portuguese
• 2+ years in customer service, administration, receptionist or support roles
• Highly organized, detail-oriented and able to thrive in structured, fast-paced environments
• Reliable internet connection and a professional home office setup

Required skills

• Strong computer skills: Microsoft Office and CRM software
• Multitasking

What we offer

• Paid 4-week training
• Pay starting at $5 per hour (about $850 per month)
• Guaranteed $1 per hour annual raise
• PTO and wellness perks, annual and anniversary bonus
• Medical stipend after 6 months