Bilingual Medical & Dental Receptionist / Admin (Remote)

About the role

We are seeking a reliable, compassionate, and highly organized bilingual professional to provide front‑office support for a growing behavioral health practice. This remote position involves handling patient communications, scheduling, and administrative tasks while ensuring strict HIPAA compliance.

Key responsibilities

• Answer patient calls in English and Spanish.
• Schedule, confirm, and manage appointments.
• Verify insurance information and update patient records.
• Handle referrals, faxes, and medical records.
• Respond to patient inquiries in a professional manner.
• Coordinate with providers and clinical staff.
• Perform general administrative and data‑entry duties.
• Maintain HIPAA compliance and protect patient confidentiality.

Required profile

• Fluent in spoken and written English and Spanish.
• Experience as a medical receptionist, medical virtual assistant, or healthcare administrator preferred.
• Excellent phone etiquette and communication skills.
• Strong organizational and multitasking abilities.
• Willingness to use Time Doctor and a HIPAA‑compliant virtual desktop.

Required skills

• Experience with EHR/EMR systems.
• Proficiency using Time Doctor for time tracking.
• Ability to work within a HIPAA‑compliant virtual desktop environment.

What we offer

• Hourly compensation: $6.00 for the first 90 days, then $7.00.
• Bi‑weekly payment via verified PayPal or Payoneer accounts.
• Fully remote work setup with flexible hours.