Real Estate Lead Manager – Homeowner Acquisition

About the role

We are seeking a motivated and organized Lead Manager to drive homeowner acquisition for our real‑estate portfolio. The role focuses on high‑volume outbound calling, building rapport with property owners, qualifying their selling intent, and passing qualified leads to the sales team.

Key responsibilities

• Make consistent outbound calls to new homeowner leads and respond promptly to inbound inquiries.
• Follow up multiple times through calls and other touchpoints to maximize contact and conversion.
• Build professional relationships, ask qualifying questions, and assess motivation, timeline, property condition, price expectations, and any mortgage or decision‑maker factors.
• Document all interactions, lead status, notes, and follow‑up tasks in the CRM.
• Prioritize and transfer highly motivated sellers to the appropriate salesperson, ensuring clear communication of key information.
• Maintain daily and weekly activity, contact, qualification, and transfer targets while keeping a positive attitude.

Required profile

• Persistent and comfortable making a high volume of calls without being pushy.
• Strong verbal communication and listening skills, able to ask effective questions.
• Goal‑oriented, organized, and able to keep detailed notes and follow‑up schedules.
• Coachable and willing to learn scripts, CRM processes, and qualification standards.

Required skills