Maintenance Coordinator

About the role

We are seeking an organized and proactive Maintenance Coordinator to manage maintenance requests for our portfolio of rental properties. You will act as the central point of contact, ensuring that repairs are scheduled, tracked, and completed efficiently while maintaining high standards of communication with tenants, vendors, and internal teams.

Key responsibilities

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with technicians, contractors, and vendors, scheduling appointments and providing necessary access information.
• Follow up on open work orders, ensuring issues are resolved within expected timelines and handling urgent or emergency situations according to established procedures.
• Obtain and compare estimates, escalating higher‑cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring issues, identify preventative‑maintenance opportunities, and update property management systems and internal tracking sheets.

Required profile

• Minimum 2 years of experience in maintenance coordination, property management, or facilities management.
• Strong experience working with contractors, handymen, plumbers, electricians, HVAC technicians, and other vendors.
• Excellent written and verbal English communication skills.
• Ability to work independently in a remote environment and manage multiple work orders simultaneously.

Required skills

• Proficiency with Google Workspace.
• Experience using property‑management or work‑order software such as AppFolio, Buildium, Propertyware, Rent Manager, Yardi, Guesty, or Hostaway.