Personal Injury Intake Specialist (Bilingual, Remote)

About the role

We are seeking a bilingual Personal Injury Intake Specialist to be the first point of contact for prospective clients of a leading U.S. personal injury law firm. This remote position offers the chance to grow your legal career while working from anywhere in LATAM.

Key responsibilities

• Answer inbound calls from prospective clients and conduct thorough personal injury intake interviews.
• Gather, document, and qualify essential case information in the firm’s CRM.
• Schedule consultations with attorneys and maintain accurate client records.
• Provide a professional, empathetic experience while converting qualified leads into signed clients.

Required profile

• Minimum 1 year of personal injury intake experience with a U.S. law firm.
• Proven ability to close personal injury leads and convert prospects into retained clients.
• Fluent in English and Spanish with strong communication and sales persuasion skills.
• Comfortable handling high‑volume inbound calls and following up with leads.

Required skills

• Experience with legal CRM platforms such as Clio, Litify, Filevine, SmartAdvocate, MyCase, or similar.

What we offer

• 100% remote work with flexible schedule options.
• Competitive compensation of $1,000–$1,200 USD per month, plus bonuses and commissions after month 3.
• Long‑term career opportunity with a leading U.S. personal injury law firm.
• Collaborative and supportive environment.