Client Services Coordinator – Remote

About the role

We are seeking a detail‑oriented Client Services Coordinator to support our customers remotely. In this role you will act as the primary point of contact, ensuring client requests are organized, communicated, and resolved efficiently.

Key responsibilities

• Serve as the main contact for client inquiries.
• Gather and verify information related to client requests.
• Provide accurate service information and updates.
• Coordinate next steps and follow‑up actions.
• Maintain organized client records and track outstanding items.
• Schedule and manage follow‑up communications.
• Assist with routine changes and updates.
• Communicate with internal support resources.
• Confirm completion of requested actions.
• Help maintain a positive client experience throughout the process.

Required profile

• Strong interpersonal and professional communication skills.
• Excellent organization and attention to detail.
• Consistent follow‑up habits and ability to prioritize tasks.
• Basic computer proficiency and comfort using calendars and online tools.
• Reliable, courteous, and able to work independently.
• Client‑service experience is helpful but not required.

Required skills

What we offer

• Fully remote work environment.
• Flexible scheduling to fit personal responsibilities.
• Training on relevant systems and processes.
• Ongoing support and access to educational resources.
• Professional development in organization, communication, and customer‑service skills.
• Opportunity to help customers navigate questions and requests.