Store Manager

About the role

As a Store Manager at cardfactory, you will be at the centre of creating memorable moments for customers. You will lead a team, shape a positive culture, and ensure the store runs smoothly while delivering a customer‑first experience.

Key responsibilities

• Lead day‑to‑day store operations, including hiring, coaching, merchandising and payroll.
• Set clear direction for the team and foster a workplace where people thrive.
• Collaborate with District and Regional Managers to drive growth and celebrate successes.
• Use data and store systems to monitor performance and make informed decisions.

Required profile

• Proven leadership experience with a track record of building high‑performing teams.
• Inspirational presence that models the culture you want to create.
• People‑first mindset, focused on coaching and developing staff.
• Strong communication skills, both listening and speaking.
• Ability to stay calm, focused and adaptable under pressure.

Required skills

• Comfortable using retail management systems and basic technology tools.

What we offer

• Tools, training and career development opportunities to help you grow.
• A supportive environment where your impact directly contributes to the company’s success.