Remote Bilingual Spanish Customer Support Representative

About the role

We are looking for a remote Bilingual Spanish Customer Support Representative to provide high‑quality assistance to our customers in both English and Spanish. This full‑time position works five days a week during EST business hours.

Key responsibilities

• Handle incoming calls, chats, and emails from customers in English and Spanish.
• Provide accurate information and professional assistance.
• Resolve queries, document details, and escalate complex cases when necessary.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve performance goals.

Required profile

• Fluency in both spoken and written Spanish and English.
• Previous experience in customer service or a call‑center environment.
• Experience in healthcare customer support is a strong plus.
• Excellent communication, problem‑solving and multitasking abilities.
• Reliable high‑speed internet connection and a quiet workspace.

Required skills

What we offer

• Full‑time remote schedule (5 days a week, EST hours).
• Monthly salary of USD 700.
• Opportunity to grow within a dynamic and supportive team.