People Services Coordinator - NIC

About the role

We are looking for a People Services Coordinator to join our team in Estelí, Nicaragua. The role focuses on delivering digital HR services, maintaining data quality in our web systems, and continuously improving service efficiency for employees and managers.

Key responsibilities

• Provide support to employees, managers and leaders using P&C systems (ServiceNow, People Hub, web portal).
• Administer and maintain HR systems, ensuring accurate data entry and quality.
• Manage personnel records and labor documentation.
• Assist in recruitment, hiring and onboarding processes.
• Drive continuous improvement initiatives and ensure compliance with HR policies.
• Promote organizational culture and employee wellbeing.

Required profile

• Bachelor's degree in Business Administration, Psychology, Information Technology or a related field.
• Fluent English (spoken and written).
• Strong service orientation and interpersonal collaboration skills.
• Minimum of 1 year of experience in operational HR tasks.

Required skills

• ServiceNow
• People Hub
• Computer packages (e.g., Microsoft Office)

What we offer

• Comprehensive compensation package.
• Benefits that vary by region, with details provided by the recruitment team.