Part Time Airport Agent

About the role

Join American Airlines as a Part‑Time Airport Agent and become the front‑line liaison for passengers, flight crews, and airline operations. You will work in a dynamic airport environment, providing essential services that keep travel smooth and safe.

Key responsibilities

• Perform security screening and passenger service procedures at check‑in and gate areas.
• Assist passengers with inquiries, special requests, and travel documentation.
• Process reservations, issue tickets, and complete check‑in while ensuring compliance with all security and documentation rules.
• Check baggage, calculate excess charges according to tariff rules, and communicate fees to passengers.
• Lift and carry bags or boxes weighing up to 70 lb and stand for extended periods.

Required profile

• High school diploma or equivalent.
• Working knowledge of the Sabre reservation system.
• Willingness to work varied shifts, including weekends.
• Excellent customer service, communication, and organizational abilities.
• Professional grooming in line with company standards.
• Ability to work under pressure and as a proactive team player.
• Fluent in English and the native language (Spanish).

Required skills

• Sabre reservation system proficiency

What we offer

• Travel perks: access to 365 destinations on 6,800+ daily flights.
• Health benefits starting day one.
• Wellness programs, employee assistance, pet insurance, and discounts on hotels, cars, cruises, etc.
• Inclusive and diverse workplace culture with 20+ Employee Business Resource Groups.