Operations Assistant

About the role

We are seeking an organized and detail‑oriented Operations Assistant to keep our daily business routines running smoothly. You will support the operations team with administrative tasks, data management, and cross‑departmental coordination.

Key responsibilities

• Assist the operations manager with daily tasks, process tracking, and project coordination.
• Maintain accurate databases, spreadsheets, inventory records, and software logs.
• Handle scheduling, document preparation, and internal communications.
• Act as a reliable point of contact for vendor updates, routine inquiries, and team requests.
• Identify workflow bottlenecks early and help implement practical fixes.

Required profile

• Advanced English proficiency.
• Customer‑service experience handling caregivers, patients, or insurance interactions.
• Strong organizational skills and attention to detail.
• Proactive and creative mindset, able to prioritize tasks effectively.

Required skills

• Google Suite (Drive, Gmail, Docs, Sheets).
• Microsoft Office (Word, Excel).
• Internal CRMs.
• Hubstaff (web and desktop apps, task management).
• WhatsApp groups.
• Zoom meetings and breakout rooms.

What we offer

• Competitive pay in US dollars.
• Paid extra hours and flexible time‑off.
• 100% remote work.
• Opportunity for growth.