Edecán de atención al cliente

About the role

Banco LAFISE is looking for an enthusiastic Edecán to welcome clients in its branches, promote digital banking channels and improve the overall customer experience. This entry‑level position is ideal for university students or recent graduates who want to start a career in customer service.

Key responsibilities

• Greet clients as they enter the branch and quickly assess their service needs.
• Advise customers on the benefits, time‑savings and cost‑efficiency of the bank’s alternative channels (digital platforms, self‑service kiosks).
• Approach clients waiting in line to encourage migration of transactions to self‑service options.
• Assist with quick transactions such as card or checkbook delivery and PIN generation under supervision.

Required profile

• University students in their third year or later, studying Economics, Finance, Engineering or related fields.
• Effective communication skills and a strong customer‑service orientation.
• No prior work experience required – perfect for a first job.

Required skills