Dental Administrative Assistant (BIL)

About the role

We are seeking a highly organized Dental Administrative Assistant to support dental providers in a fast‑paced practice. The role combines appointment coordination, patient communication, record keeping, billing assistance, and insurance verification while maintaining strict HIPAA compliance.

Key responsibilities

• Schedule patient appointments and manage provider calendars efficiently.
• Facilitate communication between patients and clinicians, including follow‑up calls and message relaying.
• Maintain accurate electronic medical records, treatment plans, and test results.
• Assist with coding of procedures and diagnoses for billing, and resolve billing discrepancies.
• Handle prescription refills, coordinate with pharmacies, and obtain prior authorizations when needed.
• Verify patient insurance coverage, obtain pre‑authorizations, and resolve eligibility issues.
• Enter patient data and treatment information into the EHR system with precision.
• Participate in virtual team meetings and collaborate using online communication tools.

Required profile

• Proven experience in the dental healthcare environment.
• Strong written and verbal English communication skills.
• High school diploma or equivalent.
• Ability to work independently with minimal supervision.
• Willingness to align work hours with US time zones (PST, EST, CST).
• Commitment to patient confidentiality and HIPAA regulations.

Required skills

• Proficiency with dental EHR and EMR systems.