Bilingual Medical Receptionist/Admin (English & Spanish)

About the role

We are seeking a bilingual (English & Spanish) medical receptionist/administrator to support a growing behavioral health practice remotely. The role involves handling patient communications, scheduling, and administrative tasks while ensuring confidentiality and HIPAA compliance.

Key responsibilities

• Answer inbound calls and assist patients in both English and Spanish.
• Schedule and confirm patient appointments.
• Verify insurance eligibility and update patient demographics.
• Manage referrals, faxes, and medical records.
• Respond to patient inquiries professionally.
• Coordinate with providers and clinical staff.
• Perform general administrative and data entry tasks.
• Maintain patient confidentiality and HIPAA compliance.

Required profile

• Fluent in English and Spanish, both spoken and written.
• Previous experience as a medical receptionist, medical virtual assistant, or healthcare administrative assistant (preferred).
• Excellent phone etiquette and customer service skills.
• Strong organizational and multitasking abilities.
• Familiarity with EHR/EMR systems (advantage).
• Willingness to use Time Doctor and a HIPAA‑compliant virtual desktop.

Required skills

• EHR/EMR systems
• Time Doctor

What we offer

• Hourly compensation of $6.00 for the first 90 days, increasing to $7.00 thereafter.
• Bi‑weekly payments via PayPal or Payoneer.
• Fully remote work arrangement.