Asistente Comercial B2B

About the role

We are looking for a Commercial Assistant to provide administrative and sales support to our B2B client portfolio in Managua. The role involves coordinating client requests, maintaining documentation, and ensuring timely communication between customers and internal teams.

Key responsibilities

• Support the corporate client portfolio with commercial activities.
• Track and follow up on client requests, incidents, and service requirements.
• Coordinate administrative processes linked to commercial operations.
• Keep client information, contracts, and documentation up to date.
• Prepare reports and performance indicators for commercial and administrative tracking.
• Facilitate communication between clients and various internal departments.
• Organize meetings, agendas, and commitments arising from commercial activities.
• Ensure compliance with response times and established service levels.

Required profile

• University degree in Business Administration, Commercial Engineering, International Business, Marketing or related fields.
• Minimum 2 years of experience in administrative, commercial or corporate client service roles.
• Experience serving B2B customers.
• Strong organizational skills and high level of customer service.

Required skills

• Intermediate to advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).