Booking & Reservations Specialist

About the role

We are seeking a detail‑oriented Booking & Reservations Specialist to support our clients in planning and securing travel and accommodation solutions. The role involves researching options, coordinating bookings, and ensuring all reservation details are accurate and communicated promptly.

Key responsibilities

• Research travel and accommodation options based on client preferences.
• Assist with booking and reservation requests, reviewing availability and applicable options.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy and provide confirmations with essential details.
• Handle modifications, special requests, and follow up when additional information is required.
• Maintain accurate booking records and communicate professionally with clients and service providers.

Required profile

• Strong attention to detail.
• Excellent communication skills.
• Good research and organizational abilities.
• Customer‑focused attitude.
• Comfortable using online systems and able to prioritize requests and deadlines.
• Previous experience in booking, customer service, hospitality, or administration is helpful.

Required skills

What we offer

• Remote work environment.
• Comprehensive training and ongoing professional development.
• Access to booking tools and resources.
• Continuing education opportunities.
• Team support.