Automation Specialist

About the role

We are looking for an Automation Specialist to own and evolve the automation infrastructure that drives key business processes for a fast‑growing SaaS company. This full‑time remote position is ideal for a candidate with 1–2 years of hands‑on experience building production‑grade workflows and a passion for continuous improvement.

Key responsibilities

• Design, build, and maintain multi‑step lead automation workflows, including intake, scoring, routing, enrichment, and CRM synchronization.
• Manage Salesforce automation covering lead lifecycle, object relationships, field mapping, conversion logic, and activity tracking.
• Create automated reporting pipelines for daily, weekly, and monthly business metrics.
• Support internal operational automations such as candidate screening, meeting intelligence, calendar sync, and secure credential handling.
• Write, debug, and document Python and JavaScript code within automation platforms.
• Document workflows and logic to ensure scalability and maintainability.
• Identify improvement opportunities and propose automation solutions that boost efficiency.

Required profile

• 1–2 years of experience building multi‑branch automations using platforms like Zapier or Make.
• Strong understanding of Salesforce architecture and workflow automation.
• Hands‑on experience integrating AI APIs (e.g., OpenAI, Claude) with prompt engineering.
• Proficiency in Python and JavaScript for automation logic.
• Ability to work independently, troubleshoot complex issues, and deliver reliable solutions.

Required skills

• Zapier
• Make (or similar automation platforms)
• Salesforce
• Python
• JavaScript
• API integration & webhooks
• AI API integration (OpenAI, Claude)