Remote Tenant Operations Specialist (Contract)

About the role

Windsor is looking for a remote Tenant Operations specialist on a contract basis to serve as the primary point of contact for tenants, vendors, and property managers. You will help ensure timely rent payments, resolve maintenance issues, and maintain high‑quality service for commercial properties.

Key responsibilities

• Receive inbound calls, emails, and work orders from tenants and coordinate resolutions with property managers, vendors, and internal staff.
• Bid, negotiate, and manage vendor and building contracts.
• Track and oversee periodic preventative maintenance activities.
• Periodically review vendor performance and pricing to ensure cost‑effective service.

Required profile

• Strong interpersonal and empathy skills with a professional, team‑oriented attitude.
• Ability to handle a high volume of tasks simultaneously while maintaining organization.
• Excellent communication and problem‑solving abilities.

Required skills

• Experience with Yardi Voyager (preferred).

What we offer

• Opportunity to work remotely for a fast‑growing, female‑founded company recognized as a Great Place to Work.
• Exposure to commercial property management operations and vendor management.