Leasing Coordinator – Residential Property Management

About the role

We are seeking a motivated and detail‑oriented Leasing Coordinator to manage the end‑to‑end leasing process for residential properties. You will be the primary point of contact for prospective tenants, guiding them from initial inquiry through move‑in while ensuring a smooth and compliant experience.

Key responsibilities

• Respond promptly to prospective tenant inquiries via phone, email, SMS, and leasing platforms.
• Qualify prospects based on property requirements, rental criteria, and availability.
• Schedule and coordinate property showings, virtual tours, and follow‑ups.
• Conduct tours and clearly communicate property features, pricing, policies, and lease terms.
• Manage leasing leads in the CRM, maintaining accurate interaction records.
• Process rental applications, coordinate screening, verification, and required documentation.
• Prepare and coordinate lease agreements, renewals, and move‑in documentation.
• Coordinate move‑in logistics such as deposits, utilities, keys, and onboarding requirements.
• Monitor unit availability and ensure listings have accurate pricing, photos, descriptions, and status.
• Assist with lease renewals, identify opportunities to reduce vacancy, and improve tenant retention.
• Provide regular updates and reports on leads, applications, conversions, occupancy, and leasing performance.

Required profile

• 2+ years of experience in leasing, property management, real estate, or a related field.
• Strong understanding of the residential leasing process and fair‑housing regulations.
• Excellent written and verbal English communication skills.
• Proven sales, negotiation, and customer‑service abilities.
• Highly organized with strong follow‑up and time‑management capabilities.
• Comfortable handling multiple prospects and applications simultaneously.
• Ability to work independently in a remote or fast‑paced environment.

Required skills

• CRM and leasing/property‑management software (e.g., AppFolio, Buildium, Propertyware, Yardi, Rent Manager).
• Google Workspace.
• Microsoft Office.