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Human Resources Intern

ibex · Managua

Nuevo
Junior 🇬🇧 English
Microsoft Office Excel Word Outlook Teams

Descripcion del puesto

About the role

The Human Resources Intern supports the HR Operations team by helping with daily administrative and employee follow-up activities that ensure timely attendance management and operational continuity. The role focuses on completing HR surveys and following up with employees who have been absent for two consecutive days to confirm their return or obtain the required medical documentation, while also providing general administrative support to the HR Generalist. It serves a workforce of around 650 employees.

Key responsibilities

  • Contact employees after two consecutive days of absence to check their status and well-being, encourage them to return when appropriate and guide them through the return-to-work process.
  • Follow up on required medical documentation and ensure it is submitted on time.
  • Track and document attendance follow-ups and keep records up to date.
  • Conduct HR onboarding surveys for newly promoted or hired supervisors and compile and analyse the results to identify improvement opportunities.
  • Provide administrative support to the HR Operations team, maintain and update employee records, and prepare HR reports and organise HR documentation.
  • Support HR initiatives, special projects and employee engagement activities, and coordinate with the HR Generalist to resolve employee inquiries and operational requests.
  • Handle confidential employee information and sensitive HR data securely and in line with company policies.

Required profile

  • Active student.
  • Strong verbal and written communication skills and good interpersonal and customer service skills.
  • Organised, reliable and proactive, with attention to detail.
  • Discretion and integrity when handling confidential information.
  • Able to prioritise multiple tasks and adapt to changing priorities in a fast-paced environment.

Required skills

  • Microsoft Office: Excel, Word, Outlook and Teams.
  • Ability to manage documentation and administrative processes accurately and consistently.

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ibex

Managua