Customer Service Dispatcher – Remote

About the role

Our client, a specialist in appliance maintenance and repair, is looking for a proactive Customer Service Dispatcher to join their remote team. The role involves handling inbound calls, coordinating technician appointments, and ensuring smooth communication between customers and field staff.

Key responsibilities

• Answer phone calls and provide customer support.
• Schedule technicians for appointments efficiently.
• Maintain organized records and scheduling systems.
• Communicate effectively with both customers and technicians.

Required profile

• Experience in a customer service or dispatch role.
• Proficiency in using scheduling software.
• Ability to work comfortably in a fast‑paced environment.
• Strong organizational skills.

Required skills

• Zoom
• Scheduling software

What we offer

• Payment in USD or local currency according to candidate's preference.
• Full‑time remote opportunity.