Community Manager – Client Success Agent

About the role

We are looking for a proactive Community Manager who will act as the voice of the brand, engaging with customers across Google and Meta platforms. The role focuses on enhancing customer satisfaction, growing the online community, and supporting the brand’s digital presence.

Key responsibilities

• Respond to customer reviews and comments on Google and Meta platforms.
• Grow the social media community by actively engaging with potential clients.
• Monitor social media trends and relevant conversations.
• Provide prompt and courteous customer support.

Required profile

• Proven experience in customer service or community management.
• Excellent written and verbal communication skills.
• Familiarity with major social media platforms (Google, Meta, etc.).
• Ability to engage effectively with online communities.

Required skills

• Experience with social media management tools.
• Basic understanding of digital marketing principles.

What we offer

• Full‑time remote position.
• Payment in USD or local currency according to candidate preference.
• Commitment to diversity and inclusivity.