Bilingual Dental Insurance Specialist / Patient Coordinator

About the role

We are looking for a camera‑ready, bilingual Dental Insurance Specialist and Patient Coordinator to join our dental practice. The role involves presenting treatment plans, verifying insurance benefits, and handling patient communications in a virtual, video‑facing environment.

Key responsibilities

• Present clear, video‑facing treatment plans and financial options to patients.
• Perform thorough dental benefit verifications, calculate copays, and manage pre‑authorizations.
• Answer patient questions, manage follow‑ups, and coordinate care workflows using Mango Voice.
• Process and log treatment records, chart notes, and insurance details accurately within Dentrix.

Required profile

• Direct prior experience working in a U.S. dental office; dental healthcare background strongly preferred.
• Exceptional, fluent bilingual English/Spanish communication skills.
• Comfortable working in a video‑facing (camera‑ready) virtual setup.
• Full‑time contractor (40 hours/week) with a schedule of Monday‑Friday, 8 am‑5 pm PST.

Required skills

• Hands‑on experience with Dentrix EMR.
• Proficiency using the Mango Voice phone system.

What we offer

• Contract position with a starting pay rate of $6 per hour, based on skill set and experience.