Bilingual Medical Scheduler & Administrative Specialist - Digestive Health

About the role

We are seeking an organized, dependable, and experienced Bilingual Medical Virtual Assistant to support our healthcare team. The ideal candidate brings a proven background in specialty practice operations, demonstrating strong expertise in end‑to‑end procedure scheduling, patient check‑out, prior authorizations, and complex clinical coordination across hospitals, surgery centers, and imaging facilities.

Key responsibilities

• Organize and maintain procedure and clinic schedules to maximize provider availability and facility capacity.
• Coordinate pre‑procedure requirements, medical clearances, and provide detailed patient instructions.
• Manage patient check‑out workflows, gather outside medical records, process referrals, and coordinate laboratory and imaging orders.
• Complete prior authorizations with insurers and communicate with patients, providers, hospitals, surgery centers, pharmacies, and external offices.

Required profile

• Minimum 2 years of hands‑on experience as a Virtual Medical Assistant or Administrative Assistant in a U.S. medical office or specialty practice.
• Demonstrated success coordinating complex procedures from booking through completion.
• Full bilingual fluency in English and Spanish with professional verbal and written communication.
• Solid understanding of prior authorizations, medical clearances, referral tracking, and diagnostic/lab order handling.
• Exceptional organizational skills and ability to manage multi‑step workflows independently in a remote environment.

What we offer

• Full‑time contractor position (40 hours/week) with a starting pay rate of $6 per hour, adjusted for skillset and experience.
• Remote work schedule Monday through Friday, 9 am‑5 pm PST.