Automation Engineer – Remote (SaaS)

About the role

We are looking for a remote Automation Engineer to own and evolve the automation infrastructure that drives key business operations for a fast‑growing SaaS company. You will design, maintain, and optimise workflows that span lead management, CRM processes, reporting, and internal operations.

Key responsibilities

• Build and maintain multi‑step automation workflows for lead intake, scoring, routing, enrichment and CRM synchronization across platforms.
• Manage Salesforce automation, including lead lifecycle, object relationships, field mapping, conversion logic and activity tracking.
• Create automated reporting pipelines for daily, weekly and monthly business metrics.
• Support internal processes such as candidate screening, meeting intelligence, calendar sync and credential management.
• Write, debug and document Python and JavaScript code within automation platforms.
• Identify improvement opportunities and contribute to the long‑term automation strategy.

Required profile

• 1–2 years of hands‑on experience building multi‑step, multi‑branch automations using Zapier, Make or similar platforms.
• Strong understanding of Salesforce data model and workflow automation.
• Experience integrating AI APIs (e.g., OpenAI, Claude) with prompt engineering.
• Proficiency in Python and JavaScript for automation logic.
• Solid troubleshooting skills with webhooks, API payloads and error handling.

Required skills

• Zapier
• Make (or similar automation platform)
• Python
• JavaScript
• Salesforce
• AI API integration (OpenAI, Claude)
• Webhooks and API integration