Ofertas activas (173)
Workforce Planner – Call Center Forecasting
About the role The Workforce Planner is responsible for maintaining hiring plans, developing rolling forecasts, and generating weekly schedules for ca...
Assistant Manager Workforce Planning
About the role The Assistant WFM Manager is a junior manager who oversees planners or both planners and real‑time analysts. This person is responsible...
Revenue Analyst – Senior Accountant, Americas
About the role The Senior Accountant – Revenue Accounting for the Americas region will ensure accurate, timely, and compliant revenue recognition for...
Real-Time Workforce Management Analyst
About the role The Real-Time Workforce Management Analyst monitors call‑center activity, balances service levels, and ensures staffing aligns with con...
Senior Telecom Engineer (Genesys Cloud)
About the role As a Senior Genesys Cloud Engineer you will design, implement and maintain contact‑center and unified‑communication platforms for a glo...
Seasonal Gaming Digital Agent – Customer Support (Contract)
About the role The Gaming Digital Agent works on the front lines of a seasonal customer service account, providing empathetic and fun‑focused support...
Workforce Management RTA Supervisor
About the role The RTA Supervisor leads a team of analysts responsible for workforce planning and intraday management across multiple call queues, ens...
Workforce Manager
About the role The Workforce Manager leads a team of WFM professionals responsible for end‑to‑end workforce planning and intraday management in a larg...
AM IT Security
About the role This senior‑level information security role focuses on network and cyber security functions. The incumbent will coordinate and help imp...
Assistant Manager, IT Security
About the role The Assistant Manager, IT Security will protect IBEX’s infrastructure from emerging threats and support business objectives through pro...
Dispatch Associate
About the role As a Dispatcher, you are the nerve center of our operation, ensuring the right technician reaches the right customer at the right time...
Seasonal Gaming Support Tier 1 Agent (Contract)
About the role Do you have a passion for gaming and customer service? We are looking for Seasonal Gaming Support Tier 1 Agents to provide exceptional...
Executive, Talent Acquisition
About the role We are looking for a motivated and people‑oriented Talent Acquisition professional to support our recruitment function. The role focuse...
Talent Acquisition Executive
About the role As a Talent Acquisition Executive, you will play a key role within the Talent Acquisition team, supporting the organization’s talent ac...
Technical Account Assistant Manager
About the role The Technical Account Assistant Manager (TAM) serves as the primary technical liaison between Ibex and its clients, ensuring stable and...
Network Engineer – Project Manager
About the role ibex is seeking a Network Engineer who will also act as a Project Manager to drive network engineering initiatives from intake through...
Team Manager – Collections
About the role The Team Manager – Collections leads a group of technical support agents handling collection‑related calls. The role focuses on meeting...
Senior Network Engineer
About the role We are looking for a proactive Senior Network Engineer with a strong focus on Cisco security to join our IT Infrastructure team. The id...
Team Manager
About the role The Team Manager is responsible for managing, motivating and coordinating the activities of the account to reach defined objectives and...
Network Engineer – Cisco Security Specialist
About the role We are looking for a proactive Network Engineer with a strong focus on Cisco security to join our IT Infrastructure team. The role invo...
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