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Competencias
Experiencia
Call Centre Agent
Marchants (Vodacom)
2016-10 - 2017-08
Provided inbound customer service for Vodacom clients, handling queries and resolving issues efficiently. Utilised strong communication skills to ensure customer satisfaction. Managed call logs and adhered to service level agreements. Collaborated with supervisors to improve call handling processes.
Debt Collector
Gym Company
2018-09 - 2019-01
Collected outstanding payments from gym members, negotiating repayment plans and maintaining accurate records. Delivered excellent customer service while ensuring compliance with collection policies. Utilised phone and email communication tools to achieve collection targets.
Fast Food Assistant
King Pie
2014-03 - 2015-08
Managed daily cash handling, customer service, and weekly stock control for a fast‑food outlet. Prepared and baked pies, ensuring quality standards. Performed administrative banking tasks and maintained hygiene compliance.
Technician (Contract)
Manyi Power Service (Eskom sub‑contract)
2015-11 - 2015-12
Installed and rewired electrical main distribution boxes for Eskom sub‑contract projects. Performed wiring, testing, and commissioning of electrical systems. Ensured safety standards were met throughout the installation process.
Resident DJ
Eldos FM
2013-09 - 2014-12
Curated music playlists and performed live DJ sets for the radio station. Engaged listeners through interactive segments and managed audio equipment. Coordinated with station staff to align programming with audience preferences.
Resident DJ
Primi Bazala
2012-09 - 2013-01
Provided DJ services for events and broadcasts, selecting tracks to match audience mood. Handled sound equipment setup and maintenance. Built a following through consistent performance quality.
Formacion
NQF Level 2 Electrical Engineering
Idiomas
English
fluent
Ultima actualizacion: hace 1 día