Operations Officer

VFS Global

2025-02 -

Scrutinized, collected, and verified visa application documents to ensure completeness and compliance with UKVI guidelines. Entered applicant data accurately within mandated turnaround times and addressed applicant queries via phone and in‑person. Managed cash and banking transactions with 100 % accuracy, oversaw passport logistics, performed reconciliation audits, and maintained operational dashboards. Reduced re‑process rates by proactively correcting application errors and supported the Deputy Operations Manager on special initiatives.

Environmental Specialist

SENS Scientific Environmental Services Company

2023-01 - 2024-12

Contributed to marine environmental projects across Egypt and Arab countries, preparing compliance reports and management plans for diverse sectors. Developed technical proposals for World Bank‑related projects, including the Silo’s Project in Egypt. Conducted Environmental Impact Assessments for the Ras Al Khair Project in Saudi Arabia, collected and analysed data to identify pollution sources, and recommended remediation solutions. Collaborated with clients to implement environmentally compliant policies.

Project Coordinator

2021-03 - 2022-12

Organised and supported public health awareness campaigns from planning to execution. Coordinated training sessions, set objectives, and tracked outcomes. Conducted research and prepared educational content for children and adolescents. Assisted social‑entrepreneurship initiatives, supporting new business owners in projects such as nurseries.

Medical Representative

2020-05 - 2021-03

Built and maintained professional relationships with physicians, dietitians, dermatologists, and pharmacists. Planned and managed weekly and monthly work schedules, promoting medical products and providing scientific information to healthcare professionals.