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Competencias
Experiencia
Head of ERP
Maarif for Education – Riyadh, Saudi Arabia
2024-03 - 2026-07
Managed full ERP transformation programmes, overseeing strategic planning, budgeting, implementation and support. Led multi‑disciplinary ERP project teams and coordinated vendor negotiations and system integrations such as ZATCA, HR add‑in and bank interfaces. Aligned the ERP solution with business processes and coached key users across all departments to ensure adoption and operational excellence.
Head of ERP & CRM Department
Qatar Charity – Doha, Qatar
2020-10 - 2024-03
Directed ERP and CRM implementation programmes, supervising both functional and technical teams. Championed Power BI analytics and automation initiatives using Microsoft Power Platform to improve reporting and decision‑making. Optimised end‑to‑end business processes and increased user adoption through structured training and change‑management activities.
ERP Functional Team Leader
Qatar Charity – Doha, Qatar
2019-08 - 2020-10
Led the functional design and configuration of ERP modules, ensuring alignment with organisational requirements. Coordinated with technical teams for customisations and integrations, and provided day‑to‑day support to end‑users. Delivered process‑improvement recommendations that reduced cycle times and enhanced data accuracy.
Sr. ERP Functional Consultant (Freelance)
Dynamics Innovations – Amman, Jordan
2019-04 - 2019-07
Provided expert functional consulting for Microsoft Dynamics 365 implementations, gathering requirements and configuring finance and supply‑chain modules. Conducted workshops with client stakeholders and produced detailed functional specifications. Assisted in data migration and user training, resulting in a smooth go‑live.
Sr. ERP Functional Consultant
Insight Business Solutions – Amman, Jordan
2018-03 - 2019-07
Implemented ERP solutions for mid‑size organisations, focusing on process mapping, system configuration and testing. Managed cross‑functional teams of 5‑8 consultants and acted as primary liaison between client and development teams. Delivered projects on time and within budget, achieving a 15 % improvement in operational efficiency.
Sr. Professional Services Engineer
Integrated Technology Group – Amman, Jordan
2016-09 - 2018-03
Delivered professional services for ERP deployments, including requirement analysis, system design and post‑implementation support. Utilised Oracle EBS and Microsoft Dynamics platforms to tailor solutions for manufacturing and trading clients. Trained end‑users and provided ongoing technical assistance, reducing support tickets by 20 %.
Functional ERP Implementer
Sermon Business Solutions – Amman, Jordan
2016-01 - 2016-09
Implemented ERP modules for small and medium enterprises, handling configuration, data migration and user training. Conducted business process analysis to align ERP functionality with client needs. Ensured successful go‑live with minimal disruption to daily operations.
ERP Specialist
LeadingEdge Technology – Amman, Jordan
2014-09 - 2016-01
Supported ERP implementation projects, focusing on functional specifications, testing and documentation. Assisted senior consultants in customisation and integration tasks. Provided first‑line support to users, contributing to a 10 % increase in system utilisation.
Idiomas
Arabic
native
English
intermediate
Ultima actualizacion: hace 6 días