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10 anos de experiencia

Competencias

Microsoft Dynamics 365 Microsoft Dynamics AX 2012 Power Platform Power BI Odoo Oracle EBS ERP Project Management Process Optimization Business Analysis Cross‑functional Team Leadership Budgeting Vendor Negotiations Stakeholder Communication Change Management

Experiencia

Head of ERP

Maarif for Education – Riyadh, Saudi Arabia

2024-03 - 2026-07

Managed full ERP transformation programmes, overseeing strategic planning, budgeting, implementation and support. Led ERP project teams and coordinated vendor negotiations and system integrations such as ZATCA, HR add‑in and bank interfaces. Ensured alignment of the ERP solution with business processes and guided key users across multiple departments.

Head of ERP & CRM Department

Qatar Charity – Doha, Qatar

2020-10 - 2024-03

Oversaw ERP and CRM implementations, managing both functional and technical teams. Directed Power BI analytics and automation projects using Microsoft Power Platform. Optimized business processes across departments and improved user adoption through structured training programmes.

ERP Functional Team Leader

Qatar Charity – Doha, Qatar

2019-08 - 2020-10

Led the functional ERP team, coordinating requirements gathering, configuration and testing. Collaborated with technical teams to ensure seamless integration with existing systems. Delivered training and support to end‑users, enhancing system utilization.

Sr. ERP Functional Consultant

Dynamics Innovations – Freelance

2019-04 - 2019-07

Provided expert functional consulting for Microsoft Dynamics implementations, conducting business process analysis and system configuration. Assisted clients in defining ERP roadmaps and delivered user training.

Sr. ERP Functional Consultant

Insight Business Solutions

2018-03 - 2019-07

Implemented ERP solutions for mid‑size organisations, focusing on finance and supply‑chain modules. Managed requirement workshops, system design and post‑go‑live support.

Sr. Professional Services Engineer

Integrated Technology Group

2016-09 - 2018-03

Delivered professional services for ERP deployments, including system configuration, data migration and user training. Coordinated with cross‑functional teams to ensure project milestones were met.

Functional ERP Implementer

Sermon Business Solutions

2016-01 - 2016-09

Implemented ERP modules for clients, handling requirement analysis, configuration and testing. Provided end‑user training and support during go‑live.

ERP Specialist

LeadingEdge Technology

2014-09 - 2016-01

Specialized in ERP system configuration and support, assisting clients with customization and integration tasks. Conducted workshops to align ERP functionality with business needs.

Formacion

B.Sc. in Accounting, Hashemite University (2014); PMP (2025); CISA (2025)

Idiomas

Arabic

native

English

intermediate

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