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8 anos de experiencia

Competencias

Ship operations coordination KPI management Budgeting & cost control Invoice verification Warehouse supervision Personal protective equipment (PPE) logistics Inventory management systems Administrative reporting Customer service & sales Business analysis Data collection & reporting Process improvement Bilingual communication (Spanish/English) Basic Mandarin

Experiencia

Business Analyst

Diseño y Proyectos Internacionales, C.A. (DAPIN)

2022-01 -

Served as liaison between clients and product teams, translating client needs into actionable product requirements. Collected and synthesized critical meeting information to produce insightful reports. Updated, applied, and maintained procedural documentation, supervised deliverables, and ensured timely project completion. Coordinated cross‑functional communication to align business goals with technical implementation.

Customer Representative

Beyondtech

2022-01 - 2023-12

Managed inbound calls and customer inquiries, generating sales opportunities that converted into new clients. Identified and evaluated customer needs, consistently meeting personal and team sales targets and call‑handling quotas. Utilized CRM tools to track interactions and ensure high service quality.

Auxiliar Administrativo

Agencia Naviera Venezolana C.A. (ANV)

2019-01 - 2021-12

Coordinated administrative tasks for the Puerto la Cruz branch, preparing and presenting management reports. Handled documentation, scheduling, and internal communications to support operational efficiency. Assisted in client liaison and ensured compliance with company procedures.

Supervisor de Almacén

Hyundai Engineering & Construction CO. Ltd. (HDEC)

2017-01 - 2018-12

Directed warehouse staff in applying procedural standards, overseeing PPE procurement, receipt, and inventory updates. Ensured compliance with purchase orders and maintained accurate weekly/monthly PPE registers in the management system. Translated safety documents and coordinated supplier deliveries.

Operador de Buque

ISS Marine Services de Venezuela, C.A.

2015-01 - 2017-12

Managed pre‑arrival and post‑departure ship coordination, processing principal appointments within KPI parameters. Provided port cost information, prepared budgets, and coordinated vessel layovers with local sub‑agents. Reviewed Proforma and Post‑Proforma disbursements, tracked pre‑financing, and approved third‑party invoices related to ship operations.

Idiomas

Español

fluent

Inglés

fluent

Mandarín

intermediate

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Ultima actualizacion: hace 2 meses